Jaya 11 Terms & Conditions — What You Need to Know Before Using the Platform

By accessing the Jaya 11 platform or creating an account, you are deemed to have accepted all terms and conditions outlined below. Please read everything carefully before opening an account. If you object to any of these terms, please refrain from using the platform.

These terms and conditions constitute a legally binding agreement between Jaya 11 and all its members. Jaya 11 reserves the right to update these terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

To open an account with Jaya 11, you must meet the following requirements:

• You must be at least 18 years of age.
• Your registration details must be accurate and belong to you personally.
• Each individual may register only one account.
• Your phone number and email address must be active and registered in your own name.
• Online betting must be legally permitted in the country from which you are playing.

The information provided at registration will be used for KYC verification. Inaccurate details may prevent your account from being verified and could result in withdrawal delays.

Jaya 11 offers multiple deposit methods. All payments are processed in Bangladeshi Taka (BDT).

Payments from third parties are not accepted. The name on your account must match the name on your payment method.

The following conditions apply when withdrawing funds from Jaya 11:

• KYC verification must be completed before your first withdrawal.
• The minimum withdrawal amount is ৳500.
• Withdrawals must be made using the same method as the original deposit.
• Withdrawals for standard members are processed within 24 hours.
• Wagering requirements must be met before withdrawing any bonus winnings.
• Jaya 11 reserves the right to place a hold on withdrawals in cases of suspicious transaction activity.

All bonus offers at Jaya 11 are subject to specific terms. Please read the full promotion details before claiming any bonus.

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus carries its own wagering requirement (typically x5 to x30).
• Bonuses may only be applicable to specific games.
• Bonuses are valid for a limited time and will expire if not used within the specified period.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

For referral bonuses, the referred person must be actively playing and must have deposited the required minimum amount.

The following rules apply when placing bets on Jaya 11:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets may be voided if incorrect odds are displayed due to a technical error.
• A bet refund policy applies if an event is cancelled or postponed.
• Jaya 11 is not responsible for bets missed due to internet connectivity issues during live betting.
• Bets associated with match-fixing or proven irregularities will be voided.

Jaya 11 reserves the right to set maximum win limits for Sports Betting. Limits may vary for specific events.

The following activities are strictly prohibited and may result in permanent account closure:

• Any form of fraud or deception.
• Opening or operating more than one account.
• Exploiting system vulnerabilities to gain an unfair advantage.
• Use of bots or automated software.
• Attempting to access another member's account.
• Money laundering or use of funds from illegal sources.
• Deliberate attempts to abuse the bonus system.

Jaya 11 may suspend or permanently close any account under the following circumstances:

• If evidence of a terms & conditions violation is found.
• Failure to complete KYC verification.
• Extended inactivity for more than 12 months.
• At the member's own request.
• When required by law or directed by a regulatory authority.

If an account is closed, any valid balance (excluding bonuses) will be returned. This may not apply to accounts closed due to a breach of these terms.

Jaya 11 takes the protection of your personal data seriously. Information collected at registration is used solely for account management, KYC verification, and service improvement.

Your information is not shared with third parties, except where required by law. For more details, please read our Privacy Policy Read.

Jaya 11 is not liable in the following circumstances:

• Losses caused by internet disconnection.
• Losses or damages resulting from issues with your own device.
• Unauthorized access to your account by a third party.
• Unexpected technical issues or server downtime.

Jaya 11 reserves the right to correct any technical errors and to recover funds paid out incorrectly as a result of such errors.

Jaya 11 reserves the right to modify, amend, or remove any part of these terms and conditions at any time. Members will be notified in advance of significant changes via app notification or email.

Continued use of the platform after updated terms take effect will be considered acceptance of those terms. We recommend reviewing this page regularly.

If you have any questions or complaints regarding these terms, please reach out to our support team:

• Email: support@jaya11.click
• Live Chat: Available at the bottom-right corner of the site
• Support Hours: 24 hours a day, 7 days a week

Once a complaint is submitted, we aim to respond within 48 hours. Complex cases may take longer, but we will keep you updated throughout.